Incident and Timesheet Management for Salesforce

3:42 PM

I have put together a small application which helps log tickets, and track them. This application was specifically designed keeping in mind the way tickets/incidents are handled in a typical IT Service Desk.

This tool also has a timesheet feature, which logs the amount of work spent by each employee on each ticket.

Watch a working Demo of the tool here....@ forcetreedemos


Timesheet Management - Click here


Incident Management - Click here

Below are some of the screenshots from this tool. You can install the package from here.

To install to Production/Developer instance : https://login.salesforce.com/?startURL=%2Fpackaging%2FinstallPackage.apexp%3Fp0%3D04t900000000mDE

To install to your Sandbox: https://test.salesforce.com/?startURL=%2Fpackaging%2FinstallPackage.apexp%3Fp0%3D04t900000000mDE

Screenshots:







5 comments

  1. Has anyone played around with this app?? Do share your thoughts and feedback

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  2. Nice work.I have a company where I need to track my employees work efficiency I have read about this before and I tried to implement this software but as only few had android mobiles with them I could not do that effectively and timesheets came to my rescue and now I feel very easy to track my employees efficiency.

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  3. How do you create incidents from this?

    ReplyDelete
  4. Hello ,

    I ve installed the package of Incident & Time Management.

    When i m giving sample values, it takes & saves in respective object.But after saving same old values are populating on VF Page. not ready to take the another values.

    ReplyDelete
  5. How do you create incidents from this?

    ReplyDelete

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